Online Learning 支持

Default Canvas Login Credentials

Username: Your User Identification 数量 (including the W)
Password: the first two letters of your first name, followed by the first two letters of your last name (all lowercase), followed by the last four digits of your User Identification 数量.

For example, Maria Valdez with a User Identification 数量 of W12345678 would log 在为:

Username: W12345678 (the W is uppercase)
Password: mava5678 (all lowercase letters + last four digits)

 

Forgot Password

If you clicked on the Forgot Password link, Canvas will automatically send reset instructions 到你的 Zon电子邮件 account. 

Step 1: Request a Reset

Please 电子邮件 cc-onlinelearning@skindepartment.net to request help resetting your password. We will respond to that 电子邮件 after resetting your password to the Canvas default.

Username: Your User Identification 数量 (including the W)
Password: the first two letters of your first name, followed by the first two letters of your last name (all lowercase), followed by the last four digits of your User Identification 数量.

For example, Maria Valdez with a User Identification 数量 of W12345678 would log 在为:

Username: W12345678 (the W is uppercase)
Password: mava5678 (all lowercase letters + last four digits)

 

Step 2: Use Your Default Password to Access Canvas

Once you receive confirmation that we've reset your password, please use your personal default to log in to Canvas.

 

Step 3: Change Your Password

Upon successfully logging in to Canvas, we recommend updating your password for security purposes.

Please note: It can take up to 24 hours (after you've registered for a class) for your course access to appear in your Canvas Dashboard. 

If it's been longer than 24 hours, please 电子邮件 cc-onlinelearning@skindepartment.net and include your:

• Name; and,
• W number; and,
• Course information (course name, instructor, CRN).

We aim to respond within 24 hours during regular business hours.

Please 电子邮件 cc-onlinelearning@skindepartment.net and include your:

• Name; and,
• W number; and,
• Course information (course name, instructor, CRN); and,
• Detail of the question or problem.

We aim to respond within 24 hours during regular business hours.